Delivery - Stars On Stuff

Store Info

Shipments and returns

Shipping Delays:

Please be aware that most couriers are experiencing shipping delays. This is caused by the reduced amount of passenger flights that are in operation at this time. Some Air Freight companies use spare space in the cargo holds of passenger flights and as a result there is currently reduced capacity for goods being shipped in this manner.

Couriers are doing their best to make sure your orders are received in the least amount of time possible, but delays are sadly expected at this time.

We offer you our sincere apologies and ask for and appreciate your patience.

Stay Safe, Warmest Regards,

Customer Care Team

----------------------------

Packages are generally dispatched within 2 business days after receipt of cleared payment. Following this shipping can take up to 14 business days.

Some larger packages will require a signature.

Shipping fees are all accounted for and you will not be asked to pay any further charges in order for us to process and ship your purchase.

Your items are place in secure packaging such as to keep them well-protected during shipping.

Please be patient when waiting for your orders, sometimes orders may be delayed transiting customs, also the postal systems in different countries can be delayed due to circumstances out of our control. If your postal system is suffering delays due to things like weather, increased load during peak times, please be just a little more patient and give the postal system a little more time to get your order to you.

(ITALIAN ORDERS)
We are sorry, but due to the fact that Italian orders are delayed by the postal system in Italy almost taking six-eight weeks to arrive. We have to now state that due to fact that we do not wish to alienate our Italian customers because of their postal system we will still ship to this destination, but orders destined for Italy are purchased AT THE BUYERS RISK!

(CHINESE HOLIDAYS: 2018, 2019 & 2020)

During Chinese holiday periods processing / shipping of your order may be slighly delayed. For your convenience we have provided a calendar of Chinese holidays for the current and following year below.

2018 / 2019 / 2020 Chinese Public Holiday Calendar
Festival	Date	Official Holidays	2018 days off	2019 days off	2020 days off
New Year's Day	Jan. 1	1 day	Dec. 30, 2017 - Jan. 1, 2018	Dec. 30, 2018 - Jan. 1, 2019	Jan. 1, 2020
Chinese New Year	subject to the lunation	3 days (the first three days of the first lunar month)	It falls on Feb. 16, 2018. The holiday is from Feb. 15 to 21.	It falls on Feb. 5, 2019. The holiday is from Feb. 4 to 10.	It falls on Jan. 25-30, 2020. Extended to Feb 12th. Due to recent events.
Women's Day	Mar. 8	half day for women	half day of Mar. 8	half day of Mar. 8	half day of Mar. 8
Arbor Day	Mar. 12	no days off	no day-off	no day-off	no day-off
Qingming Festival	Apr. 4 or 5	1 day	It falls on Apr. 5, 2018. The holiday is from Apr. 5 to 7.	It falls on Apr. 5, 2019. The holiday is from Apr. 5 to 7.	It falls on Apr. 4, 2020. The holiday is from Apr. 4 to 6.
May Day	May 1	1 day	Apr. 29 - May 1, 2018	May 1, 2019	May 1 - 3, 2020
Youth Day	May 4	half day for youth above 14 years old	half day of May 4	half day of May 4	half day of May 4
International Nurse Day	May 12	no days off	no day-off	no day-off	no day-off
Children's Day	Jun. 1	1 day for children under 13 years old	Jun. 1, 2018	Jun. 1, 2019	Jun. 1, 2020
Dragon Boat Festival	the 5th day of the 5th lunar month	1 day	It falls on Jun. 18, 2018. The holiday is from Jun. 16 to 18.	It falls on Jun. 7, 2019. The holiday is from Jun. 7 to 9.	It falls on Jun. 25, 2020. The holiday is from Jun. 25 to 27.
Anniversary of the Founding of the Chinese Communist Party	Jul. 1	no days off	no day-off	no day-off	no day-off
Army Day of the Chinese People's Liberation Army	Aug. 1	half day for active army	half day of Aug. 1	half day of Aug. 1	half day of Aug. 1
Victory Day	Sep. 3	no days off	no day-off	no day-off	no day-off
Teachers' Day	Sep. 10	no days off	no day-off	no day-off	no day-off
Mid-Autumn Day	Aug. 15 according to the lunar calendar	1 day	It falls on Sep. 24, 2018. The holiday is from Sep. 22 to 24.	It falls on Sep. 13, 2019. The holiday is from Sep. 13 to 15.	It falls on Oct. 1, 2020, within the National Day holiday.
National Day	Oct. 1	3 days (Oct. 1- 3)	Oct. 1 - 7, 2018	Oct. 1 - 7, 2019	Oct. 1 - 7, 2020 (prolong to Oct. 8)
Journalists' Day	Nov. 8	no days off	no day-off	no day-off	no day-off