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Shipments and returns

 

Packages are generally dispatched within 2 business days after receipt of cleared payment. Following this shipping can take up to 14 business days.

Some larger packages will require a signature.

Shipping fees are all accounted for and you will not be asked to pay any further charges in order for us to process and ship your purchase.

Your items are place in secure packaging such as to keep them well-protected during shipping.

 

Please be patient when waiting for your orders, sometimes orders may be delayed transiting customs, also the postal systems in different countries can be delayed due to circumstances out of our control. If your postal system is suffering delays due to things like weather, increased load during peak times, please be just a little more patient and give the postal system a little more time to get your order to you.

 

(ITALIAN ORDERS)
We are sorry, but due to the fact that Italian orders are delayed by the postal system in Italy almost taking six-eight weeks to arrive. We have to now state that due to fact that we do not wish to alienate our Italian customers because of their postal system we will still ship to this destination, but orders destined for Italy are purchased AT THE BUYERS RISK!

 

(CHINESE HOLIDAYS: 2018, 2019 & 2020)

During Chinese holiday periods processing / shipping of your order may be slighly delayed. For your convenience we have provided a calendar of Chinese holidays for the current and following year below.

 

 2018 / 2019 / 2020 Chinese Public Holiday Calendar
Festival Date Official Holidays 2018 days off 2019 days off 2020 days off
New Year's Day Jan. 1 1 day

Dec. 30, 2017 -
Jan. 1, 2018

Dec. 30, 2018 -
Jan. 1, 2019

 Jan. 1, 2020
Chinese New Year

subject to the lunation

3 days (the first three days of the first lunar month)

It falls on Feb. 16, 2018. The holiday is from Feb. 15 to 21.

It falls on Feb. 5, 2019. The holiday is from Feb. 4 to 10.

 It falls on Jan. 25, 2020. The holiday is from Jan. 24 to 30.
Women's Day Mar. 8 half day for women half day of Mar. 8 half day of Mar. 8 half day of Mar. 8
Arbor Day Mar. 12 no days off no day-off no day-off no day-off
Qingming Festival Apr. 4 or 5 1 day

It falls on Apr. 5, 2018. The holiday is from Apr. 5 to 7.

It falls on Apr. 5, 2019. The holiday is from Apr. 5 to 7.

 It falls on Apr. 4, 2020. The holiday is from Apr. 4 to 6.
May Day May 1 1 day Apr. 29 - May 1, 2018 May 1, 2019 May 1 - 3, 2020
Youth Day May 4 half day for youth above 14 years old half day of May 4 half day of May 4 half day of May 4
International Nurse Day May 12 no days off no day-off no day-off no day-off
Children's Day Jun. 1 1 day for children under 13 years old Jun. 1, 2018 Jun. 1, 2019 Jun. 1, 2020
Dragon Boat Festival the 5th day of the 5th lunar month 1 day It falls on Jun. 18, 2018. The 
holiday is from Jun. 16 to 18.		 It falls on Jun. 7, 2019. The 
holiday is from Jun. 7 to 9.		 It falls on Jun. 25, 2020. The 
holiday is from Jun. 25 to 27.
Anniversary of the Founding of the Chinese Communist Party Jul. 1 no days off no day-off no day-off no day-off
Army Day of the Chinese People's Liberation Army Aug. 1 half day for active army half day of Aug. 1 half day of Aug. 1 half day of Aug. 1
Victory Day Sep. 3 no days off no day-off no day-off no day-off
Teachers' Day Sep. 10 no days off no day-off no day-off no day-off
Mid-Autumn Day Aug. 15 according to the lunar calendar 1 day It falls on Sep. 24, 2018. The holiday is from Sep. 22 to 24. It falls on Sep. 13, 2019. The holiday is from Sep. 13 to 15. It falls on Oct. 1, 2020, within the 
National Day holiday.
National Day Oct. 1 3 days (Oct. 1- 3) Oct. 1  - 7, 2018 Oct. 1  - 7, 2019 Oct. 1  - 7, 2020 (prolong to Oct. 8)
Journalists' Day Nov. 8 no days off no day-off no day-off no day-off

 

Thank you for your custom.

 

The team at StarsOnStuff.com